> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digitalfyre.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Importing an Existing WordPress Site

If you have an existing WordPress site hosted elsewhere, you can import it into your DigitalFyre WordPress Hosting account. This can be done self-service from PanelAlpha, or our support team can handle the migration for you.

## Option 1 — Self-Service Import

**1. Open PanelAlpha**

Log in to [codex.digitalfyre.com](https://codex.digitalfyre.com).

**2. Click Add New**

Click the **+ Add New** button in the top-right corner.

**3. Select Import Existing WordPress Instance**

In the modal, choose **Import Existing WordPress Instance** and click **Continue**.

**4. Fill In the Import Form**

Provide your current hosting details. You will need:

* FTP, SFTP, or SSH access to your current host
* A database backup (exported via phpMyAdmin or `mysqldump`)

**5. Complete the Import**

Follow the remaining steps. PanelAlpha will pull your files and database from the existing host.

## Option 2 — Free Migration Assistance

If you prefer, DigitalFyre's support team can handle the migration for you at no charge.

Open a support ticket at [console.digitalfyre.com](https://console.digitalfyre.com) and include:

* Your current hosting provider and control panel access details
* The domain name you want to migrate
* Any specific requirements or deadlines

> [!NOTE]
>
> Free migration assistance is available for all WordPress Hosting plans. Our team will coordinate the transfer and minimise downtime during the move.

## After Importing

* Point your domain's nameservers to DigitalFyre once the import is complete — see [DNS Zone Editor](https://docs.digitalfyre.com/wordpress-hosting/hosting/dns.md)
* Verify your SSL certificate is applied under **Advanced → Security**
* Test your site thoroughly before updating DNS to confirm everything transferred correctly

## Important Notes

> [!WARNING]
>
> Avoid installing caching plugins on WP Cloud. The platform includes built-in Edge Cache which handles caching automatically. Third-party caching plugins will conflict with Edge Cache and can cause unpredictable behaviour or degraded performance.

WP Cloud uses an Nginx-based stack and does not support `.htaccess` rules. If your existing site relies on `.htaccess` for redirects or access control, contact support to discuss alternatives before migrating.


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