> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digitalfyre.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Spam Filtering

All DigitalFyre shared hosting accounts include server-level spam filtering. Incoming mail is scanned automatically before it reaches your mailbox.

## How It Works

Spam filtering on our platform operates at two levels:

* **Server level** — Imunify360 scans all incoming mail at the server before delivery, blocking known spam sources and malicious content
* **Mailbox level** — SpamAssassin is available per mailbox for additional scoring and filtering

## Configuring SpamAssassin Per Mailbox

**1. Go to Mail**

Log in to Plesk and click **Mail** in the left sidebar.

**2. Open the Mailbox**

Click on the email address you want to configure.

**3. Go to Spam Filter**

Click the **Spam Filter** tab.

**4. Enable and Configure**

Enable the spam filter and adjust the sensitivity score. A lower score is more aggressive. The default score of `7` is recommended for most users.

**5. Save**

Click **OK** to apply.

## Marking Mail as Spam or Not Spam

If spam is reaching your inbox, or legitimate mail is being filtered incorrectly:

* **Move unwanted mail** to your Junk/Spam folder in webmail — this helps train the filter
* **Check your Junk folder** regularly for false positives and mark them as Not Spam to improve accuracy over time

> [!NOTE]
>
> If you are receiving a high volume of spam that filtering is not catching, contact support and we can review the server-level configuration for your domain.


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