> ## Documentation Index
> Fetch the complete documentation index at: https://docs.digitalfyre.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Email Accounts

All email account management is done through the DigitalFyre customer portal. From here you can create new mailboxes, reset passwords, update display names, and delete accounts.

## Accessing the Management Page

**1. Log In**

Log in to the [customer portal](https://console.digitalfyre.com) and go to **Services → My Services**.

**2. Open Your Service**

Click your Open-Xchange service, then click **Manage Email Accounts** in the sidebar.

The management page shows all email accounts on your service, including each account's email address, alias count, and mailbox size. A counter at the top displays how many accounts you have created out of your available total.

## Creating a Mailbox

**1. Start**

Click **+ Create User**.

**2. Fill In Details**

Complete the required fields:

| Field | Description |
| - | - |
| **First & Last Name** | The account holder's name |
| **Display Name** | The name recipients see when they receive email from this account |
| **Email Address** | The local part (before the `@`) — your domain is appended automatically |
| **Password** | Minimum 5 characters. Use **Generate Password** for a strong random password. |

**3. Create**

Click **Add**. The new account is available immediately.

## Setting a Password

**1. Open Password Reset**

Click **Set Password** next to the account.

**2. Enter New Password**

Enter the new password, or click **Generate** to generate a random one. The strength indicator will show the password's strength.

**3. Confirm**

Confirm the password and click **Set Password**.

## Editing Account Details

To update the first name, last name, or display name:

**1. Open Account**

Click **Manage account** next to the account.

**2. Update and Save**

Update the fields as needed and save the changes.

## Deleting an Account

**1. Delete**

Click **Delete** next to the account and confirm the deletion.

> [!WARNING]
>
> Deleting an account permanently removes all email, calendar events, contacts, and tasks associated with that mailbox. This action cannot be undone.


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